Typed in twice
It arrives in one system and has to end up in another, so someone reads the first screen and types it into the second.
Apps & automation
The work after the sale, running by itself.
Apps, customer portals and internal tools, with the follow-up, quotes and invoicing automated underneath. Built with AI, and in your own accounts from day one.
We start with the one process that costs the most hours. Twenty minutes, no pitch.
Where the hours go
Nobody plans the hour it takes.
The work after a sale never shows up in a plan, because no single instance of it is big enough to plan. It shows up at the end of the week, when the thing that mattered did not get done.
The follow-up nobody owns
A quote that went quiet, a reply that never came. It gets chased when someone happens to remember, and by then the customer went elsewhere.
Waiting on a person
Nothing moves until someone is back at their desk, and the thing they have to do takes four minutes.
Luckily, you have
SOCOCO
Attract, convert and fulfil, each part built with AI and each one in your name. You start with the step that is holding you back, and it keeps running without a team having to grow around it.
What we buildApps on top,
Apps on top,
automation underneath.
It is usually one of the three below, and often an app your customers or your team use together with the automation that does the work behind it.
01Customer portals
Where your customers check an order, upload a file or see what they owe, instead of emailing you to ask.
- Accounts, roles and permissions
- Connected to what you already use
- Built to be handed over
02Booking and internal tools
Planning, intake and the tools your team uses every day, built around the way you already work instead of the other way round.
- Built around your process
- No licence per seat
- The code is yours
03Automation
The follow-up, the quotes and the invoicing that run themselves, and stop where a person is genuinely needed.
- Between tools you already pay for
- Asks a person when it is unsure
- Every run is logged
What is in it
Everything it needs to run without you.
An app nobody maintains stops working, and an automation nobody can read gets switched off. What keeps it running is built in from the start.
Connected to your tools
Your accounting, your calendar, your CRM. It talks to what you already pay for instead of replacing it.
Follow-up that happens
Quotes, reminders and replies go out on time, because the step no longer depends on someone remembering it.
Stops when it is unsure
A case nobody thought of goes to a person with a note, instead of being guessed at.
A log of every run
What it did, when and why, so you can always see what happened without asking anyone.
Written down to hand over
Code in your own repository and a written handover, so another developer can pick it up if you ever want that.
ComparisonBuilt around your process.
Built around your process.
Not the other way round.
| SOCOCO | Off-the-shelf software | A development agency | Doing it by hand | |
|---|---|---|---|---|
| Built around how you work | ja | nee | ja | n/a |
| No licence per user | ja | nee | ja | ja |
| The code is yours | ja | nee | Varies | n/a |
| Connected to your tools | ja | Varies | ja | nee |
| Follow-up that runs itself | ja | Varies | Varies | nee |
| Fixed price before we start | ja | A subscription | Varies | n/a |
| Time until it runs | Weeks | Days | Months | Never quite |
| Keeps running when someone is away | ja | ja | ja | nee |
Your systemsIt runs in your accounts,
It runs in your accounts,
not in ours.
The code, the database, the hosting and every connection are in your name. We build inside your accounts on access you can revoke, and the handover is written down, so nothing about how your business runs depends on us.
- Repository
- Database
- Hosting
- Connections
All four in your name, from day one.
- The code sits in your repository, with the full history
- Hosting and database in your own accounts
- Money and email go out only within limits you set
- A person can take over at any step, and it picks up from there
The promiseOne process first,
One process first,
at a fixed price.
We start with the single process that costs the most hours, fix the price and the date before we build, and run it next to the old way so you can compare. Whether there is a second one is up to you, once the first has paid for itself.
What we do not promise in advance is a number of hours saved. What we promise is the build, the date, and a log that shows exactly what it does.
How it goesMap it.
Map it.
Build it. Hand it over.
Building everything at once is how these projects die. We follow one process end to end, build that, and hand it over before we talk about the next.
01MapWeek 1
MappedFollow the hours.
We sit with the people doing the work and follow one process from request to invoice: where it stalls, where it gets retyped, and how long it really takes.
One process, with the hours behind it02BuildWeek 2 to 4
RunningMake that one thing run.
The app, the automation, the exceptions and the limits. It runs next to the current way of working first, so you can compare the two before anything is switched over.
It runs, next to the old way03Hand overWeek 5
YoursThen it is just how it works.
Switched over, written down and in your own accounts. You judge it on the hours it actually saved, and decide about the next process after that.
Live, logged and yoursQuestions
What people ask before they start.
That is not what we sell and it is not what this does. What goes away is retyping, chasing and waiting, which is the part of the week nobody wanted. If the plan is to cut headcount, we are the wrong studio: this is for teams that are behind on the work that actually matters.
One process is priced as a project, with the price fixed before we start. We start with one so you can put that price next to the hours it removes, and decide on a number instead of on a promise.
It stops instead of guessing, and it says which case it could not place. Anything that sends money or email stays inside limits you set, every run is logged, and a person can take over at any step.
Usually, yes. If a system has an API we connect to it. If it does not, we say so in the first call rather than finding out halfway through, because that is the one thing that turns a fixed price into a moving one.
No. It runs in your own accounts and the handover is written down, so another developer could pick it up, but nothing needs a person watching it. If it needed a screen someone opens every day, we would have given you work instead of taking it away.
Straight to us
Rather just talk it through?
Whichever step you are looking at, you deal with us directly, from the first call to the day it runs. Twenty minutes, no deck and no pitch: bring what you run now, and we tell you what we would change first.
